[Introduction] Some people say that after completing the hospitality management, they found jobs in hotel housekeeping, tidying up rooms. Some people say that studying this major leads to a promising future. So, what is the employment prospect of this major for international students in Canada? This article will cover the introduction of Canadian hospitality management major courses, annual salary, employment prospects, program rankings, professional skills learned, as well as the views of netizens and UtoCanada.
Introduction to the Canadian Hospitality Management Major
If you have good interpersonal skills and like working with all kinds of people, then the hospitality management major provides you with a good choice. In this major, you will learn and experience hotel and restaurant operations, food preparation and services, front and back-end operations, marketing, financial analysis, accounting, and multicultural management methods for the catering industry. You will also gain a complete knowledge base of the domestic and international markets of the hotel industry, excellent customer service, industry standard software and applications, leadership, cultural diversity and management skills.
Many schools offer the sharing of professional experience to students through guest lectures, events, field visits, exchanges with industry partners, or students to become VIP ambassadors in hotels and tourism colleges, and 6-month paid internships. After successfully completing the hospitality management major, students can obtain a number of industry certifications,including food handling, Smart Serve certificate,first aid certificate(CPR),Workplace Hazardous Materials Information System, and other related trainings.
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Employment prospects of Canadian hospitality management graduates
Tourism plays a key role in the entire Canadian economy, increasing annual GDP by nearly 4%. This means that there are many career opportunities in Canada, and employers are looking for professionals in this area. The number of hospitality jobs are predicted to increase in the next decade, and positions are open in reception, guest services, management, housekeeping, food services, marketing, maintenance, and consulting.
Whether in Canada or China, hospitality management graduates have many job opportunities (for example: guest services and entry positions in housekeeping). There are also many positions in front desk and reception areas, including checking guests in and out, and providing them with services they need to ensure an enjoying and comfortable stay.
》From the bottom to the top: Potential of hospitality management graduates
It is worth noting that in the field of hospitality management, it is common for fresh graduates to start at entry-level positions. Some people on the Internet often say: "This kind of entry-level work can be done by high school graduates." However, some students in this major refuted that these positions are indeed easy enough for high school graduates and everyone else, but not everyone can be a hotel manager!
The hotel manager’s job will involve supervising employees, managing budgets and financial plans, resolving customer complaints, ensuring smooth operations, and compliance with relevant legislation and by-laws. With a professional education in hotel management, there is no doubt that you are in an outstanding position.
In all, even if you start from the bottom, by showing diligence, professionalism and your potential at work, you are likely to:
- Get an increase in salary or bonus
- Startup your own hotel
- Get promoted to hotel manager or regional manager
- Enter an enterprise administrative position in a large organization
- Enter the functional areas of business expertise such as customer service, training, procurement, finance, marketing and operations management (where applicable)
>> Hotel work environment & job description
Working hours: As a hotel manager, your work hours may vary. You may work regular hours on weekdays, or your hours may include evenings, weekends, and public holidays. Since most hotels and related facilities are open 24 hours a day, seven days a week, you may need to work irregular hours, as well as during emergencies.
Duties: In general, this job can be fast-paced and hectic. If you are new to the job, as mentioned above, you may start at the bottom, cleaning rooms, manning the front desk, being a receptionist, helping with the kitchen, etc.
As a hotel manager, the job is much more complicated. Duties may include:
- Monitor budgets, expenditures and other financial affairs
- Maintain various forms of customer occupancy records
- Handle customer feedback, suggestions and complaints
- Ensure that conferences, exhibitions and events held on hotel grounds proceed smoothly
- Ensure compliance with all local laws, including those related to licensing, health and safety
- Set up and achieve sales increases through booking rooms and meetings and through other sources of income
- Analyze sales data and determine the best marketing strategies
- Liaise with all department heads
加拿大酒店管理专业毕业后的工作内容
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酒店服务经理(Accommodation Service Manager):计划,组织,指导,掌控并且评估一整个酒店的运营状况或者酒店中一个部门的运营状况。
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餐饮服务经理(Restaurant and Food Service Manager):主要对餐厅或者一个其他准备餐饮的相关部门的日常运营负责,需要指导员工来确保顾客对他们的就餐体验感到满意,并且需要确保餐厅或者整个部门的运营处于一个可观的盈利状态。
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会展以及宴会策划(Conference and Event Planners)
Salary for hospitality management graduates: The decisive factors & income
Working in a hotel, the level of wages that can be earned can vary widely and usually depends on the following factors:
- Professional qualifications (education level, experience, etc.)
- Employer size and budget
- The location where you work
- Your job responsibilities
- Type of compensation you are entitled to (such as bonuses, commission or partial ownership)
For entry-level hotel staff, the wages range from $10.10 to $14.23 CAD per hour. Hotels in metropolitan areas such as Toronto, Vancouver, Calgary, and Banff may pay employees a higher starting wage. High-end hotels tend to pay more, especially if employees require more training or experience.
Once you become a hotel manager, your income will be greatly improved. Here are some statistics about the hotel manager salary:
- Canadian salary: According to the Service Canada, the average salary for Canadians working in the Accommodation Services Manager occupational category is $40,500 per year.
- The median salary of a hotel manager is $49,801, and they may also be eligible for additional bonuses and commission based on performance. The higher-end of the median salary for hotel managers is $83,559, so the growth potential is very optimistic.
- According toPayScale, Entry-level hotel managers have an annual salary of $48,000.
The best schools in hotel management
》Three kinds of hospitality management qualifications: college diploma, undergraduate degree, graduate degree
The hospitality management qualification is offered in three levels:
- Hospitality Management Specialist: Usually takes 2 years to complete, and some colleges require 3 years
- Hospitality Marketing Management: generally takes 4 years to complete
- MBA (Hotel Management): generally takes 2 years to complete
Majors related to Hotel Management in Canada
Name of Program | School | Type of Credential | Open to International Students | Start Date |
Hospitality and Tourism Management |
University of Guelph | Bachelor Degree | Open | September |
|
George Brown College | Diploma | Open | September |
Bachelor of Business Administration (Hospitality) |
George Brown College | Bachelor Degree | Open | September |
|
Humber College | Diploma | Open | September |
Bachelor of Commerce – Hospitality |
Humber College | Bachelor Degree | Open | September |
|
Seneca College | Diploma | Open | September |
|
Niagara College | Diploma | Open | September |
Honours Bachelor of Business Administration (Hospitality) |
Niagara College | Bachelor Degree | Open | September |
What are the employment prospects of Hospitality Management majors in Canada? How is the career development? Is it easy to find a job?
Summary: UtoCanada’s view on the hospitality management major
Through years of experience in helping students apply to colleges and universities, we have discovered the three biggest benefits of studying employment management:
- Exams and graduation are easy
- Although the salary is not high for fresh graduates, it is easy to be employment
- Most schools offer co-op opportunities
Just like other majors, there tend to be both positive and negative opinions. Perhaps the following questions can help you make a judgment of whether the major is suitable for you:
- Are you hard working? Do you mind starting from the bottom?
- Are you able to work under pressure?
- Are you willing to be on call and work long hours if needed?
- Do you like to communicate with different types of people?
- Do you have good leadership and decision-making skills?
- Do you have good communication skills?
- Are you well organized and able to develop and manage budgets?
If your answer is to these questions is “Yes,” then hospitality management may be the major for you.
Like many careers, there are many different paths to becoming a hotel manager. However, the best path is to combine work experience at all levels of the hotel business with a major in hotel management. Studying hospitality management is a fast track to becoming a hotel manager for a major hotel chain.